Privacy Policy

Privacy Policy
Effective Date: 3/19/2026
Last Updated: 3/19/2026

1. Introduction

Shapeez LLC. (“Shapeez,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website www.shapeez.com and purchase our products.

This policy applies to users in the United States, including residents of states with specific privacy rights such as California, Colorado, Texas, Virginia, Connecticut, Maryland, and others.

2. Information We Collect

We collect personal information that you provide directly to us and information automatically collected when you use our website.

Information You Provide

We may collect:

Name
Billing and shipping address
Email address
Phone number
Payment information (processed by third-party payment providers)
Size, fit, and product preference information
Communications with our customer service team

Information Collected Automatically

When you visit our site, we may automatically collect:

IP address
Device type and browser
Pages visited and time spent on pages
Referring website
Shopping behavior and cart activity

This information is collected through cookies, pixels, and similar tracking technologies.

3. How We Use Your Information

We use personal information to:

Process and fulfill orders
Provide customer support
Communicate with you about orders and promotions
Improve our website, products, and services
Prevent fraud and maintain security
Deliver targeted advertising and marketing communications

4. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to operate our website and understand user behavior.

These may include:

Essential cookies for site functionality
Analytics cookies to measure website performance
Advertising cookies used by platforms such as Google and Meta to show you relevant ads

You can control cookies through your browser settings. Some states also allow you to opt out of targeted advertising or data sharing, as described in the “Your Privacy Rights” section below.

We honorGlobal Privacy Control (GPC) signals where required by law.

5. How We Share Information

We do not sell your personal information for money. However, we may share information with service providers and marketing partners in ways that may be considered “sharing” or “targeted advertising” under certain state laws.

We may share information with:

Shopify for ecommerce platform services
Payment processors to process transactions
Shipping carriers to deliver your orders
Email and SMS marketing providers
Analytics and advertising partners such as Google, Meta, Klaviyo, and Privy
Fraud prevention and security providers

These third parties are permitted to use your information only to provide services to us.

6. Your U.S. Privacy Rights

Residents of certain U.S. states have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of targeted advertising and certain data sharing
Obtain a copy of your personal information in a portable format

How to Exercise Your Rights

You may submit a request by:

Email:[privacy@shapeez.com]
Online form: https://shapeez.com/pages/data-sharing-opt-out

We will verify your identity before fulfilling your request and respond within the time required by applicable law.

You may also designate an authorized agent to submit requests on your behalf.

7. Opt-Out of Targeted Advertising and Data Sharing

You may opt out of the use of your personal information for targeted advertising by:

Clicking the“Your Privacy Choice” link in our website footer, or
Enabling Global Privacy Control in your browser

We will honor such requests as required by law.

8. Email and SMS Marketing

If you sign up for our email or SMS communications, we may use your contact information to send:

Promotional messages
Product updates
Abandoned cart reminders

You may unsubscribe at any time by:

Clicking the unsubscribe link in emails
Replying STOP to SMS messages

9. Data Retention

We retain personal information for as long as necessary to:

Fulfill orders
Maintain business records
Comply with legal obligations
Resolve disputes and enforce agreements

We may retain certain data even after account closure where required by law.

10. Security of Your Information

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Payment information is processed securely by third-party providers and is not stored on our servers.

11. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will delete it in accordance with applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last Updated” date and, where required, provide additional notice or obtain consent.

13. Contact Information

If you have questions about this Privacy Policy or our data practices, you may contact us at:

Shapeez
Shapeez
Re: Privacy Compliance Officer
200 Perry Parkway, Suite #10
Gaithersburg, Maryland 20877
USA
Email:privacy@shapeez.com

14. State-Specific Disclosures (California and Others)

Depending on your state of residence, you may have additional rights under applicable law. This section supplements the rest of this Privacy Policy and applies to residents of states with comprehensive privacy legislation.

Categories of Personal Information Collected